Frequently Asked Questions

How long does a membership last?

Your membership is valid for one full calendar year from the date of purchase.

What do I need for zoo entry with my membership? 

You always need a photo ID for entry.  Having your membership card makes the entry process faster, but your card alone does not grant entry. Having your membership card also allows you access to discounts on purchases throughout the zoo.

When can I use my membership?

Your membership includes free admission any day we are open between the hours of 9am and 5pm.

Does my membership include after-hours events like HallowZOOeen?

The Adventure Pass and all Donor Memberships include admission for six people to HallowZOOeen.  All other memberships will give you a discount to HallowZOOeen and access to special member-only events throughout the year, like new exhibit previews. 

Do I need to list my children on my membership?

We do not collect the names of children on memberships.  One of the adults listed on the card MUST be present to use the membership, and they can bring any four children under the age of 18.  Children cannot use their parents’ membership without being accompanied by a parent. 

Can my child care provider use my membership to bring my children?

Only named members can use a membership.  If you have a child care provider who will be bringing your children, you can add them to your membership for $20 per year. 

Can I remove someone from my membership?

Once you name an adult on your membership, they cannot be removed until you renew your membership.  

How do I contact the membership office?

You can reach the membership office at one of the following numbers: 918-669-6603 or 918-669-6630.  Please leave a message if you don’t get an answer. We are also available by email at members@tulsazoo.org.